Privacy policy

rivacy Policy

Simishop ("we", "us", "our") operates the website simishop.co.uk.

We are committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: Simishop
Owner: Imion Gheorghe Ghica
Business Address: 50 Sandringham Road, Northolt, UB5 5HN, United Kingdom
Email: contact@simishop.co.uk
Phone: +44 7388 934594

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

When you use our website, we may collect:

a) Information you provide:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details

b) Automatically collected data:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

c) Payment data:

Payments are processed securely via third-party payment providers. We do not store full card details.

3. How We Use Your Data

We process your data to:

  • Fulfil and deliver your orders

  • Process payments

  • Communicate regarding your order

  • Provide customer support

  • Prevent fraud

  • Improve our website

  • Send marketing emails (only if you opt in)

Legal basis under UK GDPR:

  • Contract performance

  • Legal obligation

  • Legitimate interest

  • Consent (for marketing)

4. Dropshipping & Third Parties

As a dropshipping business, we share necessary order information (name, address, contact details) with trusted third-party suppliers and delivery partners strictly for order fulfilment.

We may also share data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Website hosting providers

  • Analytics providers (if used)

All partners are required to process data securely and lawfully.

5. International Transfers

If any supplier or service provider operates outside the UK, we ensure appropriate safeguards are in place to protect your data.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil contractual obligations

  • Comply with tax and accounting laws

  • Resolve disputes

Typically, order data is retained for 6 years for legal compliance.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

To exercise your rights, contact: contact@simishop.co.uk

8. Cookies

Our website uses cookies to:

  • Enable website functionality

  • Improve user experience

  • Analyse traffic

  • Support marketing (if applicable)

You can control cookies through your browser settings and our cookie banner.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.